Privacy Policy
 

At Zizi Nays we take your privacy very seriously and as such this policy explains how we collect your personal information and how it is used. The privacy policy forms part of our terms and conditions and we may change or add to this privacy policy at any time so we encourage you to regularly review it on the website to stay informed with our information practises.

Date: 11th March 2021

PRIVACY POLICY

Who we are

This site is run by Zizi Nays. For legal purposes, including the EU General Data Protection Regulation ("GDPR") Zizi Nays is the " data controller" of the personal information collected throught the site, by phone and social media platforms

 

How we collect information.

 

Online.

We collect personal information via our website when you:

  • Place an order through our site.
  • Fill in forms on our site, for example when you enter a competition or respond to a survey.
  • Subscribe to our email newsletters
  • Give consent to receive information from third party companies: Stripe

Other contact

We will collect personal information about you when you contact us by phone, email or via social media

  • Your name,
  • Address and phone number.
  • Your email address.
  • Any other information you voluntarily provide.

We would not knowingly offer or sell our products to children under the age of 16 and would not knowingly collect personal information from them. If a parent or guardian is aware that a child’s personal information has been provided in error, please contact us immediately at 07818940949 and we will remove the details from our database. We reserve the right to ask anyone we suspect to be under the age of 16 to provide details of their age.

How we use your information

Information we collect from you may be shared between Zizi Nays and our third party suppliers and agencies.

We will use your information in the following ways:

1. To fulfil the contract you enter into when you order goods from us:

  • To provide you with an account on our site, if you choose to sign up for one.
  • To fulfil any order that you place with us.
  • To collect payment from you.
  • To provide you with a receipt, if you ask us to send this to you electronically.

2. To administer and monitor our site, including to ensure that content is presented in the most effective manner for you and for your device.

3. To send you relevant marketing information providing you have given us consent to do so.

  • This will include marketing communications to inform you of special offers, promotions, new lines and sales.
  • You have the option to unsubscribe from our emails through a link at the bottom of every email we send to you or at hello@zizinays.co.uk or call us on 07818940949

 

How we share your information

We share your information with our core service providers and third party platforms as required for our business to function; for example, fulfilling deliveries, fraud detection, credit risk reduction checks, IT systems support, and internal audits.

We also use services offered by Google, Facebook, Instagram and other similar social media platforms to better tailor our marketing communications and for targeted advertising. As part of this process, some personal information, such as your email address, is provided to the relevant third party. However, for security purposes, this data is “hashed” prior to being shared which means we do not disclose your email but can still enable linking between your social media presence and our site.

We may share your personal data with the police or other companies and organisations assisting us in fraud prevention or investigation and credit risk reduction when permitted or required to by law, or when trying to protect against or prevent actual or potential fraud or unauthorised transactions, or investigating fraud that has already taken place.

How long we keep your information.

We retain the information you provide for the following periods:

  • For as long as you subscribe to receive marketing information.
  • For 14 days after the goods have been received.

How we store your information

Your information may be processed by us or the staff of our suppliers to the extent necessary to fulfil your order. By submitting your personal information to us, you agree to this transfer, storing and processing of your personal information. We will keep the data which we collect from you on a secure server. Any information you give us relating to credit card details is handled by a PCI DSS compliant third party and encrypted using secure server technology. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access and require our suppliers to do the same.

Your personal information

  • You have the right to access your personal data (to ask us what information we hold about you).
  • You have the right to ask for your data to be deleted or corrected.
  • You have the right to ask us to stop processing your data.
  • You have the right to stop receiving marketing from us.

You can contact us at hello@zizinays.co.uk

 

Site Contents

Tanya Knight is the owner of Zizi Nays. The content and images of this site including photography, designs and  logos are the copyright of Tanya Knight. All rights are reserved.

Unless otherwise stated, all content (The Content) on this Site, including without limitation, design, images, audio clips, photography and downloads is the exclusive property of and owned by Tanya Knight. This website, as a whole, is protected by copyright, and other applicable laws. The Content of this Site and the Site as a whole, are intended for your sole, non-commercial use.

You may download or copy the Content and other downloadable material displayed on the Site for your personal use only. No right, title or interest in any downloadable Content is transferred to you as a result of any such downloading or copying. You must not reproduce (except as described above) publish, transmit, distribute, modify, sell or exploit in any way any of the Content or Site.
 

Changes to this policy

We may change this policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and if the changes are significant, we may provide you with additional notice such as adding a statement to the homepage of the site or sending you an email with the update.
 

Please check this policy regularly to stay informed.

If our information practices change at any time in the future, we will post the policy changes to the site so that you may opt out of the new information practices. We suggest that you check the site periodically if you are concerned about how your information is used.

You have the right to ask for a copy of your personal information held by us. If you would like to see this or have any questions about this Privacy Policy, or the use of your personal information please email hello@zizinays.co.uk or call 07818940949